Missions and Values of the Central Compensation Office
Headquartered in Geneva, the Central Compensation Office (CCO) is the Confederation's central implementing body for first-pillar social security, which covers old-age and survivors' insurance (OASI), disability insurance (DI) and compensation for loss of earnings (APG). It is affiliated to the Federal Finance Administration (FFA) as a main division.
Its key missions are :
- the implementation of tasks that are to be carried out centrally by the first-pillar social security system and the APG, such as bookkeeping, managing central registers and monitoring the movement of funds to and from the compensation funds;
- the processing of OASI and DI pension applications, the payment and management of the benefits owed to beneficiaries abroad pursuant to international social security agreements and the management of the voluntary OASI/DI insurance of beneficial owners;
- the collection of contributions from the Federal Administration and institutions closely affiliated to the Confederation, the payment of the corresponding benefits and the management of the family compensation fund.
The CCO Values
Our values – Mutual support, Commitment, Respect, Trust and Integrity - are the foundation on which our corporate culture and continued success are built. They are not just words on a page, but principles that guide every action we take.
Find out below what lies behind each value and their associated behaviours:
Mutual support
- We use collective intelligence to develop quality solutions;
- We share common goals and work together to achieve the CCO's mission;
- We are united in our workload;
- We work closely with each other, make ourselves available and call on our colleagues when needed;
- We share our experience and knowledge, particularly when integrating new colleagues;
- We cultivate team spirit without hierarchical barriers.
Commitment
- We commit ourselves daily to fulfilling our mission and giving it meaning;
- We are motivated and give the best of ourselves in order to achieve our objectives and guarantee the excellence of our services;
- We keep our commitments and fulfil our responsibilities individually and collectively, at all levels;
- We are attentive to the motivation of our colleagues and act enthusiastically to get them fully on board;
- We cultivate a positive and friendly atmosphere in the workplace;
- We are ambassadors for the CCO.
Respect
- We communicate in a professional, empathetic and caring manner in all situations;
- We are open to different work approaches, in accordance with the legal framework and standards in force;
- We respect the working environment provided by the CCO (workstations, common areas, etc.);
- We make decisions that take into account the opinions of each individual;
- We recognise the value of each person's work and value their individual and personal skills;
- We consider each person in their own right and adapt to their specific situation and needs, without judgement.
Trust
- We are reliable, responsible and transparent in everything we do;
- We support the individual responsibility and autonomy of each person in carrying out our tasks;
- We set ourselves clear, achievable goals and provide the means to achieve them;
- We learn from our mistakes;
- We communicate transparently in our professional dealings to ensure a complete, reliable and confidential flow of information;
- What we say is consistent with what we do;
- We can address our managers with peace of mind and without fear.
Integrity
- We embody the CCO’s values in everything we do;
- We respect the legal framework and other regulatory standards provided for our mission; We ensure the proper and efficient use of funds;
- We provide an ethical and exemplary working environment;
- We strive to ensure fair treatment in accordance with the values set out by the CCO (for our employees, insured persons, customers and partners);
- We practice a constructive, two-way and authentic feedback culture;
- We guarantee to maintain professional secrecy.
Institutional film of the CCO (in French, German and Italian)
Integrated Task and Finance Plan
The CCO applies the "Integrated Task and Finance Plan" principles in accordance with the program established by the Confederation. It aims at reinforcing the orientation of the public authorities’ action according to services and measurable results.
Tasks of the CCO executive agencies
