Form to obtain an individual account statement for insured persons residing outside Switzerland
To obtain an individual account statement free of charge, please complete the form below.
Supporting documents to be attached:
- a valid identity document of the insured person (double-sided identity card or passport)
- the power of attorney below and the identity document of the representative if the request concerns a third party. Subject to requesting legalization of the signature.
Fields marked with an asterisk (*) are mandatory.
Receipt of account statement
The account statement will be sent to you within 3 months of receipt of the request by our Services.
Please do not contact us during this period to avoid slowing down the process.
- by secure e-mail via IncaMail
Step 1: Within 3 months, you will receive an e-mail from us with "Secured by IncaMail" in the subject line.
Please do not contact us during this period to avoid slowing down the process.
Step 2: Open the message and click on the « Read » button
Step 3: You receive another e-mail from us with a security code. Click on the "Read message now" button and enter the code.
Step 4: Download the account statement attached to the e-mail.