Addresses and visitor Services
Here you will find our addresses and information about visitor services.
Postal address
Central compensation Office CCO
Av. Edmond-Vaucher 18
P.O. Box 3000
1200 Geneva 2
Switzerland
Telephone contact
Opening hours: 8:00–12:00 and 13:00–17:00
Tel.: +41 58 461 91 11
Location address
Central compensation Office CCO
Av. Edmond-Vaucher 18
1203 Geneva
Switzerland
Visitor services
Opening hours: 8:30 a.m. to 5:00 p.m. Closed on cantonal and national public holidays.
The insured persons are welcomed by pension administrators who are fluent in at least two national languages. The service informs visitors concerning the Old-age and survivors' insurance, the Disability insurance, the Voluntary OASI/DI insurance and the International administrative assistance.
It draws up documents notably benefits attestations and hands out various forms and leaflets to insured persons who ask for them.
According to the circular on the obligation to maintain the secrecy and on the communication of data in the OASI sector, the visitor's office does not hand over the addresses of insured persons, the benefits' amount or the extracts of individual accounts to third parties unless they can provide us with a written power of attorney from the insured person.
Federal compensation Office CFC
Schwarztorstrasse 59
3003 Bern
Switzerland
Tel : +41 58 462 64 25
Fax :+41 58 462 88 71
Opening hours: 8:00 am until 11:30 am and 1:30 pm until 4:30 pm.
Eidgenössische Ausgleichskasse EAK